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|Guest •||March 18, 2018|
March Trip to Costa Rica
Pros: The hotel location is excellent, on a beautiful bay and very quiet. Breakfast was good, and many of the buffet items changed everyday providing variety. Happy hour was great being able to swim up to the bar or go to the second story open air terrace to view the sunset. The concierge was very helpful and knowledgeable and helped us book several tours. Cons: prior to our trip we had read the reviews about the lower ground level rooms and had requested a 2nd or 3rd story , when we checked in we were given a 1st floor, below ground level room. The room smelled a bit musty, and later in the evening the tub did not drain or the toilet flush. We called the front desk and the desk staff were very helpful and accommodating to our request to either have the problems fixed or move us to a different room. Our request was overridden by the manager who was not understanding of the problems until we really complained. Finally the next morning we were moved to another room after much hassle about when the room would be ready, wasting several hours of our vacation time due the manager not being helpful. I recommend this hotel, but the desk manager needs additional training in customer service. And the lower rooms need to be maintained properly.
|Guest •||March 12, 2018|
The Flamingo Beach resort was great. Nice beach and the staff was great. Happy hour at Sunset Lunch was awesome with great service from the crew especially Orlando Moreno. We booked three excursions with Penial tours outside the resort. Gerald was great he will do all he can to make sure you have a great experience. The diving and snorkeling were phenomenal. Price was very good too. Plus we were contributing to the locals. Which is important. playa conchal in Brasilito was a fun day. Big beach and good swimming. Lunch at Soda Brasilito was very good and affordable. You can book transportation from the hotel Let Hoya Verde is highly recommended for smoothies,juices and sandwiches, Lisa and Katelyn are very friendly and helpful The new management (Jimmy Buffet) would greatly benefit from the employ of Gerald from Penial tours he knows everyone around the area and can help locals as well as customers of the resort. WE'LL BE BACK
|Guest •||May 03, 2017|
Awesome vacation! Great relaxation!
The staff was awesome made our stay so enjoyable and it was nice to have great service! Elias Manolo Rene were great entertainment and served awesome cocktails! Definitely coming back again! Location had an awesome beach the waves were great to watch! Thanks for making our trip wonderful.
|Guest •||April 27, 2017|
Beautiful Resort and Fantastic Beach
The Flamingo Resort is a great place to stay and the location is beautiful along the beach. The staff is awesome. The accommodations are wonderful and very clean. The food and drinks are delicious. We stayed here for my daughter's wedding and would highly recommend this location for a wedding. I would also recommend staying here for memorable enjoyable vacation. So happy we stayed here and we will definitely return!
|Guest •||March 09, 2017|
Many thanks to Orlando and his staff. We were treated like family members from the first day. LOVE the breakfast buffet.. Rum and coke was the BOMB.