Frequently Asked Questions

Yes, our guestrooms are designed with eco-friendly practices in mind, featuring sustainable materials and energy-efficient amenities to ensure a comfortable and environmentally conscious stay.

Yes, we offer room service for all our guestrooms. Enjoy a variety of delicious meals and beverages delivered directly to your room for added convenience and comfort.

Many of our guestrooms and suites offer stunning views of the Pacific Ocean. Guests can enjoy the sound of waves and ocean breezes from their private balconies or patios.

Yes, we offer spacious family rooms that provide ample space and comfort for families. These rooms are designed to accommodate families of various sizes with modern amenities and local decor.

Our guestrooms come equipped with modern amenities, including free Wi-Fi, flat-screen TVs, air conditioning, mini-fridges, coffee makers, and private balconies or patios with scenic views of the gardens, pool, or beach.

Yes, some items on the menu have a moderate up-charge.

No, takeout is not included in the all-inclusive plan.

Yes, children aged 0-5 eat free when dining with a paying adult and ordering off the children's menu.

No, room service and room mini bar are not included in the all-inclusive plan.

The all-inclusive plan includes three daily meals and snacks at Banana Wind Cafe, 5 O'Clock Somewhere Bar & Grill, Capriccios Pizza Bistro & Cafe, and License to Chill Pool Bar. It also covers gratuities for restaurants and bars, unlimited house brand beverages and spirits, the use of beach boogie boards, one complimentary bicycle rental, and complimentary popcorn and drinks in the resort movie theater.

Absolutely! OnZen Spa offers a variety of rejuvenating treatments, including massages, facials, and body therapies. Our expert therapists use premium, organic ingredients to ensure a relaxing and revitalizing experience for all guests.

Our resort is family-friendly and offers a variety of amenities to keep everyone entertained. Enjoy our huge outdoor pool with a swim-up bar, children's activities, and spacious accommodations. We also provide babysitting services upon request to ensure parents can relax and enjoy their stay.

We offer various outdoor activities, including boogie boarding, paddleboarding, scuba diving, and surfing. Guests can also enjoy beach volleyball, tennis, and different water sports to maximize their time in our beautiful tropical setting.

Our resort features a state-of-the-art fitness center equipped with the latest exercise machines and free weights. Enjoy pool and beach views while you work out, making fitness a pleasure during your stay.

Yes, complimentary Wi-Fi is available throughout the resort, including in guest rooms, common areas, and meeting spaces. Stay connected with ease during your stay at our resort.

We offer many treatments, including massages, facials, body therapies, manicures, pedicures, and more. Each treatment is designed to provide relaxation and rejuvenation using the finest natural and organic products.

We recommend making a reservation in advance to ensure availability for your preferred treatments and times. You can book directly through our website or by calling the spa.

We provide robes, slippers, and towels for your convenience. You may wear comfortable clothing to the spa and change into the provided attire before your treatment.

We recommend arriving at least 15 minutes before your scheduled appointment. This allows time for you to check in, change, and relax before your treatment begins.

Our catering team offers a variety of vibrant local cuisines made from organic ingredients, including Pacific Shrimp and Costa Rican Red Snapper. We can also customize the menu to fit your preferences and dietary requirements.

Yes, we have experienced wedding coordinators who will work with you from start to finish, ensuring every detail is taken care of and your vision is brought to life.

Absolutely! Our team is dedicated to making your wedding day perfect. You can customize your package with additional services such as specific décor, menu choices, and entertainment options to suit your vision.

Yes, we can accommodate a variety of pre-and post-wedding events, including rehearsal dinners, farewell brunches, and more. Our venues and catering options provide the perfect setting for each event.

We offer a range of beautiful venues, including our beachfront, grassy lawn, garden areas, poolside locations, rooftop patio restaurant, and 3,264 square feet of indoor event space, including two spacious banquet rooms.

The nearby beaches are perfect for swimming, sunbathing, and various water sports activities.

Guided tours available nearby include cultural tours, nature walks, wildlife tours, and adventure excursions like zip-lining and ATV rides.

Absolutely! There are several scuba diving spots nearby where you can explore vibrant underwater life and coral reefs.

Yes, several stunning golf courses are nearby, where you can enjoy a round of golf in a beautiful setting.

There are numerous outdoor activities, including golf, scuba diving, exploring national parks, guided tours, relaxing on pristine beaches, and fishing.